Refund policy

Returns & Refunds

We want your order from Bill's Tube Amp Repair & Mods to arrive as expected. If you need to request a return, review the information below and contact us before sending the item back.

30-Day Return Window

Return requests must be initiated within 30 days of delivery.

Return Eligibility

To be eligible for a return, returned products should be:

• In original condition
• Returned with included accessories/manuals where applicable
• Securely packaged
• Free from damage or modification caused after delivery

How to Start a Return

1. Contact Us: Contact Bill's Tube Amp Repair & Mods before sending anything back.
2. Receive Return Instructions: We will provide the appropriate return instructions and applicable return-shipping information.
3. Send the Item: Package the item securely and follow the provided instructions.

Refunds

Once an eligible return is received and inspected, approved refunds are issued to the original payment method.

Damaged / Incorrect Orders

If an order arrives damaged or the wrong item was received, contact us promptly through our Contact page or by phone with the order details.

Non-Returnable Items

Eligibility may depend on the condition of the returned item and applicable store policy.

Contact

Bill's Tube Amp Repair & Mods
232 Park St
Palmer Lake, CO 80133
United States
Phone: +1 719-351-2193