Shipping policy

Shipping Policy

At Bill's Tube Amp Repair & Mods, we take great care in packaging and handling every piece of musical equipment—including delicate tube amplifiers, boutique pedals, and handcrafted guitars—to ensure safe transit to your doorstep.

Where We Ship

We ship orders to destinations within the United States.

Order Processing

Orders are processed and packaged at our shop in Palmer Lake, Colorado. Every item is inspected and packaged using protective materials tailored for musical instruments, tube electronics, and accessories.

Shipping Rates

Available shipping options and applicable charges are shown during checkout before payment.

Delivery Estimates

Estimated delivery timelines depend on destination and the carrier method selected during checkout. Available options will be displayed during checkout before completing your order.

Tracking

Tracking information is provided when available for the selected shipping service. Once your order has dispatched, you will receive a notification with your tracking details to follow your package.

Large / High-Value Items

Guitars, tube amplifiers, speaker cabinets, and high-value orders receive specialized handling and packaging, and may require signature confirmation upon delivery to protect your purchase.

Damaged Shipments

If an order arrives damaged in transit, please retain all original packaging materials and outer shipping cartons, and contact us promptly through our Contact page or by phone at +1 719-351-2193 so we can assist.